A court reporter in Portland, Oregon that understands how to use realtime technology properly and efficiently is a rare find.
As popular as it is, there are often problems with getting realtime set up and running properly. Indeed, this technology is still prone to technical issues.
One common problem is that not all court reporters feel comfortable with realtime technology. It is not unusual for some court reporters to be unable to get the Livenote connections to interface. Many times, this problem results when a court reporter is not trained or experienced enough to handle the necessary configuring and troubleshooting of the equipment and software. Even law firms with an information technology specialist or staff may have problems if the personnel are not regularly trained on equipment and the LiveNote software program. Conversely, there can be just as many problems emanating from an attorney’s laptop, i.e. a strict security system that is not amenable to connections with a laptop out of network, or failure to configure the LiveNote software properly.
In situations where problems occur, having an experienced and properly trained court reporter or technician will make a huge difference as to whether or not your realtime connections will work at your deposition. If all troubleshooting fails, a well prepared and experienced realtime court reporter will often have a spare laptop (or several laptops) that have been configured and pre-tested before the deposition to hand out to an attorney or interpreter.
There are a few other things that the attorney or law firm can do to maximize the chances that realtime will work properly at the deposition.
So is it worth all this fuss? Most attorneys and court reporters in the know will resoundingly say “yes”. Keep in mind, you can take all of the additional time and trouble out of realtime use when you use NAEGELI to handle all your court reporting and realtime needs.